Terms of Use

1. Eligibility and business authority

Vendinav is early-access business software offered only to businesses in the United States. You must be at least 18 years old and authorized to accept these Terms and use Vendinav on behalf of the business you represent. You may not use Vendinav as a consumer or for personal, family, or household purposes.

2. Accounts, companies, and administrators

A company administrator may invite, remove, and manage authorized users, assign available roles, manage billing, and view or control records associated with the company workspace. The customer is responsible for its users, account security, accurate registration information, and activity performed through its accounts. Credentials and tokenized links must not be shared with unauthorized people.

3. Limited software-access license

Subject to these Terms and payment of applicable fees, Vendinav grants the customer a limited, non-exclusive, non-transferable, revocable right to access and use the service for its internal business operations. No ownership interest is transferred. You may not copy, resell, sublicense, reverse engineer, interfere with, or create a competing service from Vendinav except where applicable law does not permit that restriction.

4. Coordination-only platform role

Vendinav provides software for coordinating RFQs, communications, documents, and workflow records. Vendinav is not a marketplace, broker, procurement agent, contractor, payment provider, merchant of record, or party to a Buyer–Vendor agreement. Vendinav does not process Buyer-to-Vendor payments.

Buyers and Vendors separately negotiate and execute their own binding agreements. Each party remains responsible for its quotes, agreements, performance, payments, permits, insurance, taxes, and legal obligations.

5. RFQs, quotes, selections, and Accepted Work

RFQs, quotes, selections, approvals, completion indicators, and other records in Vendinav are coordination records. “Accepted Work” is a Vendinav workflow status only. It is not a contract award, purchase order, authorization to begin work, or binding agreement. No app status independently forms a contract or authorizes work.

Buyers and Vendors must confirm scope, price, schedule, change orders, payment terms, and authorization outside any status label and through whatever separate agreement they require.

6. External agreements and payments

Vendinav is not responsible for screening a Buyer or Vendor, deciding whether to transact, enforcing an external agreement, collecting Buyer-to-Vendor payment, or resolving performance, quality, safety, lien, warranty, payment, or other disputes between parties.

7. Customer data and upload authority

Customers and users retain their rights in content they submit, including Vendor directory data, job descriptions, RFQs, quotes, messages, files, and workflow records. They grant Vendinav the rights reasonably necessary to host, copy, transmit, process, secure, and display that content to operate and improve the service.

You represent that you have authority to submit and use all personal, confidential, and third-party Vendor data you provide and that your instructions comply with law. You are responsible for providing any required notices and obtaining any required permissions.

8. Confidentiality and user content

Each party will use reasonable care to protect non-public information received from the other and will use it only for the service or as permitted by the disclosing party, these Terms, or law. Do not upload information that the Acceptable Use Policy prohibits. Customer administrators and authorized participants may have access to content within their company or shared workflow.

9. AI-assisted features

Vendinav may offer AI-assisted drafting, normalization, or classification. Outputs may be inaccurate, incomplete, or non-unique and require human review. They do not autonomously send messages, select Vendors, form contracts, make purchases, or make payments. Additional details appear in the AI Use Disclosure.

10. Free Access, optional Premium, renewal, and taxes

Each ordinary Company receives a Company-scoped introductory Premium entitlement from its original creation timestamp until exactly two calendar months later. It includes 600 rooms in each of two creation-anchored monthly periods. No payment method or subscription is required; it creates no billing-provider activity and does not convert to paid Premium automatically. Active paid Premium takes precedence without pausing, restarting, or extending the original interval. Free Access begins at the exact two-month boundary unless an active paid entitlement applies.

The current Free Access offering costs $0, requires no payment method, has no time-based expiration, and includes unlimited Jobs and RFQs. Rooms are the usage currency: Free includes 150 rooms per recurring Company-anniversary period. Each period is anchored to the Company's original creation date and time, recurs monthly, and does not roll over. Vendinav also offers an optional Premium subscription for additional room capacity. Premium is currently $249.99 per month and automatically renews and charges monthly until canceled. Premium includes unlimited Jobs and RFQs plus 600 rooms per current Stripe billing period. Plan limits, included roles, cancellation, access after cancellation, and refund rules are described on the Subscription & Cancellation page. Checkout or order terms control if displayed pricing conflicts. Stripe Tax is not enabled for the current Premium Checkout.

Vendinav will provide 30 days’ notice before a material price change. No prorated refunds are provided except where required by law.

Free Access is a discretionary service offering and does not create a vested or perpetual right to eligibility, access, features, functionality, or usage limits. Subject to applicable law and any express contractual commitment, Vendinav may prospectively modify, limit, suspend, or discontinue Free Access, including its eligibility, features, functionality, limits, or availability. Vendinav will provide reasonable notice of material changes when practicable. No plan change will create retroactive charges.

Vendinav may limit or suspend Free Access for misuse, abuse, security risk, violation of these Terms or the Acceptable Use Policy, or conduct that disrupts the service or others. Changes to Free Access do not alter paid subscription obligations. A paid subscription already purchased remains governed through its paid billing period unless an immediate restriction or different change is required by law, security, abuse, nonpayment, or breach.

Data handling and retention are governed separately by these Terms and the Privacy Policy. A change to Free Access does not itself change those data-handling or retention commitments.

Billing and cancellation questions may be sent to billing@vendinav.com. This billing address is separate from Vendinav's privacy and legal contact.

11. Acceptable use

The Acceptable Use Policy is incorporated into these Terms. It prohibits illegal, abusive, deceptive, unsafe, and unauthorized conduct and the submission of regulated sensitive data.

12. Third-party providers and services

Vendinav relies on third-party infrastructure and service providers. Their availability and processing may affect the service. Vendinav does not control third-party sites or a customer’s separate agreements with them. Current operational providers are described on the Subprocessors page.

13. Intellectual property and feedback

Vendinav and its licensors own the service, software, documentation, design, trademarks, and related intellectual property. If you provide feedback, you grant Vendinav a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided Vendinav does not identify you publicly as its source without permission.

14. Suspension and termination

Vendinav may restrict or suspend access to protect the service or others, respond to legal requirements, address nonpayment, investigate suspected misuse, or enforce these Terms. A failed payment may cause restriction once the subscription is no longer active. Premium ending returns the company to Free without deleting data. This billing change does not reverse a separate abuse, security, or administrative suspension. Vendinav does not promise a particular retry schedule or grace period.

After cancellation, all existing workflows and data remain available under Free. If room usage is already over Free monthly capacity, only another external quotation room is blocked until reset or a Premium upgrade. Vendinav does not promise a continuously available general-purpose export tool. If Vendinav materially discontinues a plan or the service, it will provide a reasonable opportunity to export or transition Customer Data, except where immediate restriction is required by law, security, abuse, nonpayment, or breach.

15. Disclaimers and availability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDINAV IS PROVIDED “AS AVAILABLE” AND “AS IS,” WITHOUT AN SLA, UPTIME GUARANTEE, OR WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR RESULTS. EARLY-ACCESS FEATURES MAY CHANGE, FAIL, OR BE DISCONTINUED.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDINAV AND ITS AFFILIATES, OWNERS, EMPLOYEES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITIES.

THEIR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE FEES PAID TO VENDINAV BY THE CUSTOMER DURING THE PRECEDING 12 MONTHS. THESE LIMITATIONS DO NOT APPLY WHERE OR TO THE EXTENT A LIMITATION IS PROHIBITED BY LAW.

17. Indemnification

The customer will defend, indemnify, and hold harmless Vendinav and its affiliates, owners, and personnel from third-party claims, losses, liabilities, costs, and reasonable legal fees arising from the customer’s or its users’ uploaded data, misuse of the service, violation of law or these Terms, or external Buyer–Vendor agreements, except to the extent caused by Vendinav’s own unlawful conduct.

18. Governing law and venue

California law governs these Terms without regard to conflict-of-law rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts serving Santa Clara County, California. These Terms do not require arbitration and contain no class-action waiver or jury-trial waiver.

19. Electronic notices and changes

Notices may be delivered electronically through email, the service, or another reasonable method. Vendinav will provide 30 days’ email or in-app notice before material legal changes. Reacceptance will be requested only where legally required or where rights materially change. Continued use after the effective date of a properly noticed change means the updated Terms apply.

20. General terms

• The customer may not assign these Terms without Vendinav’s written consent; Vendinav may assign them in connection with a reorganization, financing, sale, or transfer of the service.
• A waiver must be written and is limited to the specific instance.
• If a provision is unenforceable, it will be modified only as needed and the remaining provisions will continue.
• Provisions that by their nature should survive—including ownership, payment, disclaimers, liability limits, indemnity, dispute terms, and general terms—will survive termination.

21. Legal contact

Legal notices may be sent to privacy@vendinav.com or mailed to: